If a buyer returns an item, it should be returned in the same condition in which it was received, and it should include all items that were in the original package.
If the returned item is used, damaged, or missing any parts, or is damaged during return delivery because it wasn’t packaged correctly, some sellers might provide a partial refund to account for the loss in the item’s value.
When an item being from our website e.g.; clothing and others, and removed the tags, then decided it was too small. Can I still return it and receive a full refund? No, you can not return an item when the tags have already been removed.
I sent an item back to the seller, but it got damaged at some point in the delivery process. Can I still get a full refund? NO
If an item was damaged due to it being insufficiently packed and protected for shipping, we might provide a partial refund to account for the loss in the item’s value.
If you returned an item immediately after receiving it and nothing didn’t alter it in any way. The seller is claiming that it’s not in the same condition as when it was sent to me?
Ans: We will do our investigation before money will be return to the customer
A buyer returned an item damaged?
Ans: payment will not be refund to the customer.
Kindly note, that before returning any items to the seller, contact Osazworld.